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Fidelity Stock Transfer SM

Privacy Policy

Last updated: March 10, 2025 

Our commitment to privacy

Fidelity Stock Transfer Solutions LLC (“Fidelity Stock Transfer”, “we”, “us”, or “our”) recognizes the importance of maintaining the privacy of your Personal Information (defined below).
 
This Privacy Policy explains how we collect, use and disclose Personal Information about you (hereafter “you” or “your”) in connection with the current, prospective and/or past business relationship you or the firm you represent or are associated with (“your firm”) has or had with us (“business relationship”). This Privacy Policy applies to the Personal Information we obtain through our website(s), via electronic communications, applications, mobile, and other tools offered by Fidelity Stock Transfer on which this Privacy Policy (“digital properties”), through use of any products and services we make available to you or your firm for business purposes (“services”), and through offline business interactions with us or our service providers (“offline business interactions”, together with digital properties and services, collectively our “business offerings”). 

This privacy policy applies only to Personal Information collected through our business offerings and does not apply to Personal Information collected about current or former Fidelity Stock Transfer employees, job applicants, or current or former plan participants of the businesses that we serve, including you, if applicable. 

Our affiliated companies may offer products, services and digital offerings that may have a different or additional privacy policies which may be made available to you if you choose to use those products, services or digital offerings. Some products and services available on our digital properties may have supplemental privacy policies that pertain to those products and services. 

How we obtain Personal Information 

As used in this Privacy Policy, “Personal Information” means information about an individual in their business capacity and by which the individual can be identified. Notwithstanding the foregoing, information by which an individual cannot be identified (for example, anonymous, de-identified, or aggregate information) and publicly available information is not considered personal information and therefore is not subject to this Privacy Policy.

We may collect or obtain, either directly or through our service providers, Personal Information and other information about you when you or your firm interact with our business offerings. The Personal Information we obtain varies depending on the business offerings you use. For example, we obtain Personal Information about you when you or your firm:

  • use any of our digital properties;
  • automatically, via technologies such as cookies when you interact with our digital properties or electronic communications;
  • provide information to us on an application or form;
  • visit our offices or facilities;
  • sign up for or participate in a program or event that we make available (for example, training programs, seminars, webinars, conferences, etc.);
  • request information from us or about our products and services or otherwise communicate with us;
  • participate in our surveys, questionnaires, research or evaluations; or
  • otherwise interact with us.

We also may obtain Personal Information about you from other sources. For example, we may obtain Personal Information about you from the following sources:

  • Your firm;
  • Our corporate affiliates;
  • Other third-party sources (for example, social networks, data brokers, etc.);
  • Third parties that perform services for us or on our behalf; or
  • Other sources with your consent. 
The types of Personal Information we obtain

The Personal Information we obtain may include:

  • Contact information (such as name, title, email address(es), telephone number(s), postal or other physical address(es)) for you or for others (e.g., principals in your business or billing contacts);
  • IP address and location data (such as data derived from your IP address, country and zip code);
  • Clickstream data and other information about your online activities on our digital properties (such as information about your devices, browsing actions and usage patterns while on our digital properties) that we obtain through the use of cookies, web beacons and similar technologies as further described in the section below entitled “Cookies and Similar Technologies”);
  • Information related to your visit of our offices and facilities or your attendance at our programs or events;
  • Information contained in content you submit to us (such as through a “Contact Us” feature);
  • Other information we obtain through our business offerings. 
How we use Personal Information 

We may use Personal information about you:

  • To provide the products and services that we make available to you or your firm;
  • To communicate with you about our relationship with you or your firm, including, in connection with your participation in our events, programs, surveys, questionnaires, research or evaluations;
  • To respond to your inquiries and fulfill requests from you or your firm;
  • To facilitate and personalize your and your firm’s interactions and experiences with us;
  • To operate, evaluate and improve our business (such as by administering, developing, enhancing and improving our products and services, managing our communications and customer relationships);
  • To provide, administer, and enhance our business offerings and develop, offer and deliver other products, services, and offerings;
  • To conduct advertising, marketing and sales activities to you or your firm (including sending you or your firm promotional materials, performing market research, and determining and managing the effectiveness of our advertising and marketing campaigns); 
  • To protect the health, safety and security of our employees;
  • To maintain and enhance the security of our business offerings, including to detect and prevent fraudulent, malicious or illegal activity, and for risk control and mitigation purposes;
  • To comply with laws and regulations and to fulfill other legal, judicial, or contractual requirements;
  • In connection with corporate business transactions, such as a merger or sale of a business.

We may combine information collected from you with other sources to help us improve the accuracy of our marketing and communications as well as to help expand or tailor our interactions with you or your firm. This includes combining Personal Information we obtain through our digital properties with information we obtain through the provision of our services and through offline business interactions, as well as other information, for the purposes described above.

How we protect Personal Information 

We implement and maintain physical, administrative, technical and organizational measures designed to protect Personal Information and we regularly adapt these controls to respond to changing requirements and advances in technology. 

How we share Personal Information about you with our affiliates 

We may share Personal Information about you, including personal information, with various corporate affiliates that are providing services to us, such as administrative, business and data processing services. In addition, in certain situations, we may share Personal Information about you with our corporate affiliates for use in their businesses. 

How we share Personal Information about you with third parties 

We may share certain Personal Information about you with the following third parties:

  • Your firm;
  • Service providers and other third parties with which we or our corporate affiliates have a business relationship;
  • Government agencies, other regulatory bodies and law enforcement officials;
  • Other organizations conducting research or performing academic or similar activities;
  • Other organizations as permitted or required by law (for example, for fraud prevention or to respond to a subpoena);
  • Other third parties, as directed by you or your firm;
  • Third parties in connection with corporate business transactions, such as a merger or sale of a business.

Our service providers are obligated to keep the Personal Information we share with them confidential and use it only to provide the services specified by us. 

If you or your firm choose to use or indicate an interest in using a product or service that is offered by a third party and made available through us, we may share Personal Information with that third party in connection with such use or interest in that product or service. 

Cookies and similar technologies 

Our digital properties and our third-party service providers may use cookies and similar technologies (“Cookies”) to support the operation of and maintain our digital properties. Cookies are small amounts of data that a website or online service exchanges with a web browser or application on a visitor's device (for example, computer, tablet, or mobile phone). Cookies help us to collect information about users of our digital properties, including date and time of visits, pages viewed, amount of time spent using our digital properties, or general information about the device used to access our digital properties. The cookies on our digital properties are also used for security purposes. 

Our digital properties and third-party service providers we hire may use cookies and other technologies, such as web beacons, pixel tags, or mobile device ID, in online advertising as described below. Most browsers and mobile devices offer their own settings to manage cookies. If you use those settings to refuse or delete cookies it may negatively impact your experience using our digital properties, as some features and services on our digital properties may not work properly. Depending on your device and operating system, you may not be able to delete or block all cookies. 

We may collect analytics data or use third-party analytics tools such as Google Analytics to help us measure traffic and usage trends for our digital offerings and to understand more about the demographics of our users. you can learn more about Google’s practices with Google Analytics by visiting Google’s privacy policy. You can also view Google’s currently available opt-out options.

Advertising on Digital Properties

We advertise on our own digital properties, and when we do, we may use information about your or your firm’s relationship with us, such as the type of products and services of ours that you or your firm use, to tailor advertisements about Fidelity Stock Transfer and to tailor communications about products and services offered by us or by third parties that may be of interest to you or your firm.

We may also use third-party service providers to help us determine if Fidelity Stock Transfer products and services may be of interest to you or your firm. These service providers may use cookies and other technologies to collect for us information about your activity on our digital properties. We and our service providers use such information to analyze the effectiveness of our advertising and the usage of our digital properties. For example, we may analyze the browsing patterns while visiting our digital properties and responses to content and messages shown on our digital properties. Such service providers may only collect and use such information for purposes specified by Fidelity Stock Transfer and not for their own purposes.

Third Party Services

Our digital properties may contain links to third party websites and online services and may include embedded content that is hosted by third parties. We are not affiliated with, nor do we control, any of these third parties. This Privacy Policy does not address the privacy, security, cookie policy and settings, or other practices of the third parties that provide such websites, online services, or content, and we are not responsible for the privacy practices or the content of these other websites, online services, or content providers. If you use a link to another website or online service or view third party content (for example, an embedded video), please consult the Privacy Policy for that website/or online service for additional information on their privacy practices and advertising opt-out instructions.

Children's privacy

Our business offerings are not directed to individuals under the age of thirteen (13). We do not intentionally collect information on our business offerings from those we know are under thirteen, and we request that these individuals do not provide Personal Information through our business offerings.

Updates

We may change this Privacy Policy at any time. When we make changes to this Privacy Policy, we will change the “Last Updated” date specified at the beginning of this Privacy Policy. All changes shall be effective from the date the updated Privacy Policy is published, unless otherwise specifically stated in the updated Privacy Policy. We encourage you to review this Privacy Policy on a regular basis so that you will be aware of any changes to it.

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